The night audit process ends with the reports for the day called night audit reports, that summarize the transactions and the resulting collections for the day. In this position, you will keep financial records, prepare reports, update financial information, and assist with front desk duties. The managers can react immediately on the acquired information. Duties can include handling phone calls, making invoices, bringing supplies to rooms and using computer programs among others. Leading professional night auditor cover letter examples. Before the implementation of automated front office systems, the most convenient time to perform the audit was during the late evening and early morning hours, this helps the front office personal to work with minimal interruption and also most of the hotel outlets and. The night audit is mandatory and it completely controls the transactions for a day. Night auditor, september 2012 june 2015 new parkland inn new parkland, ca. A night auditor works for a hotel or motel doing bookkeeping and often acting as the front desk agent as well. Example resumes of night auditors incorporate such skills as operating. Salary estimates are based on 2,991 salaries submitted anonymously to glassdoor by night auditor employees.
After confirming the rates and taxes, the night auditor creates a room rate and tax report. If a guest arrives who has an oversold reservation, the auditor ends up having to calm the guest and find them suitable alternate accommodations, preferably nearby, then process the transfer accordingly. Follow the lead of this night auditor resume sample and list your. Night auditor job description sample template ziprecruiter. Achieved promotion to night auditor improved customer experience and increased service ratings during tenure. Apply to night auditor, front desk clerk night auditor and more.
The night auditor simply posts, or creates a charge for, the actual room night rates and any applicable taxes to. Night audit has a large significance in hotel business operations. Oct 10, 2018 training night auditor 10 oct 2018 fo victoria. Asking the night auditor candidate about their education and training lets you be sure that they really know how to audit a hotels books. We are seeking a selfmotivated, experienced night auditor to join our growing organization. Reconciles all hotel cashier transactions, ensures the accuracy of folio billing, posts revenue to.
I was a night auditor for a 300room hotel in a suburb of a large metropolitan city for about a. The night auditor checks in guests, fields incoming calls from current guests. The night auditor acts as a communication link between the guest and hotel operations during the 11. The hotel night auditor is responsible for performing basic front desk duties, checking and correcting the hotels guest ledger, and ensuring that cash, check or credit card payments have been collected as necessary. Go to a variety of hotels, and ask if they are hiring night auditors. This involves many things, some of which are balancing credit card receipts, entering information into spreadsheets, filing, verifying billing information and using property management software to close the business day. Essential duties and responsibilities of a hotel night auditor. Depending on the size of the hotel, these duties can range from. Proven experience as a night auditor or in a similar role, preferably in the hospitality industry. The night audit process in hotel front office management. How to do a night audit process in ezee absolute cloud hotel management software duration.
Night auditors perform front desk and accounting duties for hotels and other lodging establishments. A night auditor handles late night checkins, manages guest requests and accepts reservations. Apply to night auditor, front desk clerknight auditor and more. Front desk night auditor night cashier job description. Night auditor is responsible for integrating and recording all cash and credit transactions of the day in a hotel. Managed and maintained hotel during the overnight shift. I admit to being excited about your opening for an experienced and skilled night auditor. To land a job in this field, youll need some hospitality experience and a good resume. Salary estimates are based on 2,991 salaries submitted anonymously to glassdoor. Search 38 hotel night auditor jobs now available on, the worlds largest job site.
Css hotel systems should be your choice in front office software providing unrivaled night audits with daily financials for the hospitality industry. Hotel night audit end of day process hotels resorts. Youll want to stress the positive qualities of your company and why a job. Jun 26, 2018 a night auditor position in a hotel, resort or motel involves a combination of customer service and accounting tasks related to guest reservation, checkin and checkout. Make sure to have a resume in hand and dress as if you are interviewing that day, because theres an off chance that you might be.
Experience with accounting and facilities management software. Tracks room revenue, occupancy percentages, and other front office operating statistics. They assist guests with their overnight requests and balance accounts leftover from the day shift. Except for the smallest motels, most types and sizes of these businesses employ night auditors. Prepared front desk for the morning shift by cleaning and refilling supplies, performed other duties as required. A night auditors duties vary based on the amount of business conducted in the hotel the day before, the number of latenight guest checkins, and the number of phone calls and incidents that occur overnight. A night auditor is a hotel employee who conducts accounting and managerial duties for a hotel at night. Except for the smallest motels, most types and sizes of these businesses.
The night auditor is usually the hotel employee that must deal with this if the hotel is still oversold by the time of the night audit shift. Hotel night audit training videos, night audit report process. Front office manager or accounting department position summary checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel s financial records. Increased the hotel s annual revenue by more than five percent. Customize this impressive night auditor resume example. Another option for finding a job is to simply do the leg work. Basically a night auditor is an accountant who has to be well informed about the every details of accounting system and operational activity of hotel. Spartanburg, sc night auditors generally perform their. The night audit is one the most important and unavoidable chore in a hotels daytoday operations. Most chain hotels have registration software preprogrammed to generate specific reports each night. They also set hotel staff up for success when they come in each morning. Prior to becoming a night auditor, one might work at the front desk during the day or perform other hotel jobs, such as manning the concierge desk or serving as a bellhop, valet, restaurant server. Visit payscale to research night auditor, hotel hourly pay by city, experience, skill, employer and more. Using property management software, the night auditor reconciles.
Night audit reports will automatically generate and display onscreen in a cloudpm report viewer. A night auditor works the night shift at the reception desk of a hotel or motel, and handle a variety of hotel tasks. I have over 14 years in the business of hospitality and. It is recommended that you do not close the web browser or the report. The night auditor is the unsung hero in the hospitality industry. A night auditor is one of the most important personnels in the hotel. In this position, you will keep financial records, prepare reports, update. A night auditors duties vary based on the amount of business conducted in the hotel the day before, the number of latenight guest checkins, and. This night auditing process is usually much easier with an automated system. A night auditors job duties include ensuring the accuracy of hotel accounting records each night, at the end of the business day. Auditing positions are highly technical, so a majority of your resume should focus on your computer and software skills. Night auditor intro paragraph begin your front desk job description with an introduction to your hotel or resort. Simplify and automate hotel management in a minute. A front desk night auditor must be able to stand for long periods of time.
Audited facilitys daily activities using proprietary management software. Depending on the size of the hotel, these duties can range from simply closing out the business day and running financial reports to handling the aforementioned items as well as duties associated with housekeeping, security and guest relations. Checked latenight guests into the hotel, answered questions. Night auditors work at the front desk at hotels, motels, inns and other types of lodges. What you mean by night auditor at hotel management and. It takes a certain personality type to not only work frequently solo through.
Night audit in hotels hotel management training blog f. Produced daily reports that helped the company increase profit and reduce costs. In order to get on to the next days transactions, you will need to end and close transactions for the current. Night auditor, hotel hourly pay at hilton worldwide payscale.
Night auditor, site manager, hotel receptionist and more on. Before the implementation of automated front office systems, the. Apart from the basic audit activities listed above, the night auditor carries out the. Spartanburg, sc night auditors generally perform their duties with a relatively limited staff because hours range from late night to early morning. A night auditor works the night shift at the reception desk of a hotel or motel, and handle a variety of. Hotel night auditor cover letter sample cover letters. A night auditor position in a hotel, resort or motel involves a combination of customer service and accounting tasks related to guest reservation, checkin and checkout. Follow the lead of this night auditor resume sample and list your most relevant computer skills in the qualifications section. Your job tasks will include checking in guests, taking reservations, and checking out guests. Night auditor have to ensure this process up to date before night audit. Filter by location to see night auditor salaries in your area.
How to perform night audit using ezee absolute hotel. Jul 31, 2018 the night audit is one the most important and unavoidable chore in a hotel s daytoday operations. A more elaborate explanation i can give you is based on my own experiences. These core tasks, however, are common in most environments. The night auditor checks in guests, fields incoming calls from current guests and people looking to make reservations and they also do some of the hotels bookkeeping as well. Perform night audit of hotel and outlet for revenue as per existing procedures. A night auditor provides excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. Front office manager or accounting department position summary checks front office accounting records for accuracy and.
Night auditor oversees and coordinates front office operations during the hotel overnight shift. May 12, 2017 the night auditor acts as a communication link between the guest and hotel operations during the 11. One primary function of a night auditor is to perform accounting functions to close out the hotel s business day. Prior to becoming a night auditor, one might work at the front desk during the day or perform other hotel jobs, such as manning the concierge desk or serving as a bellhop, valet, restaurant.
Mar 07, 2014 the term auditor used in the job title is used rather loosely. The night auditors primary function is to give hotel management a clear picture of projected revenue on a daily, weekly, and sometimes monthly and yearly. The hotel night auditor is responsible for performing basic front desk duties, checking and correcting the hotels guest ledger, and ensuring that cash, check or credit card payments have. Though most night auditing positions do not require any specific certifications or licenses, it is still a good idea to ask this question. Hotel night auditor job description great sample resume. Using property management software, the night auditor. These might be parttime positions, or the hotel may employ one fulltime auditor and one parttime. The night auditor simply posts, or creates a charge for, the actual room night rates and any applicable taxes to all the occupied rooms. Night auditor at kapsaliana village hotel duration. It takes a certain personality type to not only work frequently solo through the night when most of the world is asleep. The front office audit is usually referred as night audit because hotels generally perform it during the late evening hours.
Front office management night audit tutorialspoint. In their late career 20 years and higher, employees earn. Theyre the anchor runner in your hotels relay race. May 04, 2020 a night auditor is a hotel employee who conducts accounting and managerial duties for a hotel at night. Youll want to stress the positive qualities of your company and why a job seeker would want to work for you. The management body refers night audit report to plan future goals and control the expenses. A front desk agent must be able to lift or push up to 50 pounds on occasion.